ॐ
Help & Guidance
Frequently Asked Questions
Find clear answers about authentic puja samagri, certified Pandit bookings, Muhurta timings, delivery, and payment options.
Pandit & Puja Ceremony Bookings
Every Acharya and Purohit registered with PujaSanskriti undergoes strict background, lineage, and Vedic credential verification. We verify their Gurukul education or Vedic degree, traditional lineage (parampara), years of chanting experience, and customer recommendations. Only priests maintaining the highest standards of Vedic sanctity and ritual precision are approved.
You have total flexibility! During booking, you can opt for "Include Complete Authentic Puja Samagri Kit (+₹999)", in which case Pandit Ji will arrive with 100% pure desi cow ghee, havan kund materials, Gangajal, sacred Janeu, Roli, Akshat, Chandan, Supari, and Mauli. If you prefer to arrange materials at home, you will receive an itemized ritual checklist.
In accordance with sacred Indian traditions, we recommend offering Dakshina directly to Pandit Ji via Cash or UPI upon successful completion of the ceremony. You can also opt for secure online advance payment during checkout if you prefer cashless arrangements.
Yes! While all sacred Vedic mantras are chanted in pure Sanskrit, our Pandits can conduct the Sankalp and explain the meaning of rituals in Hindi, English, Gujarati, Marathi, Bengali, Tamil, and Telugu. You can select your preferred chanting language during the booking wizard.
Puja Essentials & Product Quality
We source our sacred Gangajal directly from Haridwar and Gangotri under strict hygienic conditions. Our Desi Cow Ghee is bilona-churned from A2 cow milk, free from any adulterants, chemical preservatives, or vegetable fats. Every batch of dhoop, camphor, and sandalwood is 100% natural and laboratory tested.
Our brass and ashtadhatu idols are handcrafted by master artisans in traditional temple towns like Aligarh and Moradabad. They are cleaned with Gangajal and packaged with sanctity. For permanent home temple installation, we recommend booking a Pandit for Pran Pratishtha rituals to awaken divine cosmic energy.
Each specialized Puja Kit (e.g. Satyanarayan Puja Kit, Griha Pravesh Kit, Diwali Lakshmi Puja Kit) contains pre-measured, high-grade samagri required according to Shastra guidelines: pure cow ghee, sacred cloth (peela/laal vastra), havan wood, dhoop, akshat, roli, janeu, supari, cloves, cardamom, gangajal, and an easy step-by-step ritual guide.
Shipping, Tracking & Delivery
Standard delivery takes 2 to 4 business days in tier-1 metro cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune) and 4 to 6 business days for the rest of India. We also offer Priority Dispatch for upcoming ceremonies.
We follow a 100% Transit Breakage Guarantee. If any brass idol, glass akhand diya, or ceramic item is damaged during courier handling, simply send a photo on WhatsApp or email within 48 hours and we will dispatch a free replacement immediately.
Yes! All orders of ₹499 and above qualify for Free Standard Delivery across India. For orders below ₹499, a nominal delivery fee of ₹49 is applied.
Still have questions about a ceremony or product?
Our spiritual guidance team is available to help with Muhurta consultations and order queries.